Dear Auto Glass Repair Man

Hi, Yes, it is I, the lady whose car you have at your shop. You know, the one who was told to be home at a quarter to one to ensure I was home for you to pick up my vehicle? The one who needed to take an hour off work to be home in time for that one o'clock pick up? Yeah, that one.

Well, one o'clock came and went and there was no sign of you so I called my husband, who is working about 5 hours away right now to make sure I had the right time and to double check that I had the right day. Um, I did. You didn't show up. My husband called you at 1:15, and you said you were on your way. I am thinking that you need to get your GPS checked or replaced as I know where your shop is and I know where it is in conjunction with my house and there is no way it should take one and a half hours to get from there to here. Um, now that I mention it, it only takes 15 minutes to get from one side of this town to the other and THAT, sir is if you hit every red light along the way.

I know you don't really care but I do have a lot of things to do as a mom and there are a great many of them that involve me needing my car and that don't involve me sitting at home waiting 2 hours for you to come. I have now had to recruit my father to pick up the little boy from my house, take him to the school so he can be reunited with his mother and so he can pick up my daughter. I realize that lunch is the most important meal of the day. Oh, it's not? That would be breakfast? Then, sir, I don't understand why our one o'clock "right after lunch" appointment has been detained for so long. I certainly hope it wasn't because you had to send your steak sandwich back because it was over-done, tough and chewy, and all your little garage friends had all ready eaten and you were still waiting for yours and when it came you had to eat all by yourself while your friends stared at you because they were all done. (Excuse me while I pause to breathe after that incredibly long, run-on sentence.)

Sir, I appreciate the fact that you did eventually show up, looking like a grease monkey. (Oh wait, you kind of are, except you work with glass not oil and the like so how, pray tell, did you get that filthy?) I know my car doesn't look like much, especially with that whole back window thing happening but I am really hoping that you put down one of those seat protector paper thingys. (Don't look at me like I am stupid. You know what I mean.) This car carries very precious cargo; it carries my kids to and from school and the food I feed them from the store to my house; it also transports us, dressed in the finest we have, to church. Please take care of it and try to keep it clean.

Oh, just so I know, the whole 5:00 ready thing? Yeah, is that still a go, since the whole 1:00 pick up thing was delayed by almost 2 hours? I would hate to pack up my kids, bother my dad for yet another ride today, get to your shop to find out that someone brought doughnuts for coffee time and your coffee order was messed up. I'd hate for that to have happened to you.

Just out of curiosity, you don't happen to be related to the cable guy or the phone man? No? Oh, no reason; just wondering.

By the way, I do appreciate you fixing my car. These Canadian winters can be tough and, while it is certainly beautiful now, I know that winter will rear its 'ooglay' head again so, having a glass barrier between it and us will be really swell.